Add an account
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Add an account
Contents |
[edit] STEP 1: CHOOSE A USER
To create a new email account for your domain, you will need to provide the following details:
- The First Name and Surname fields will be used for organizational purposed but will also be used to propose the email address for the account.
- Position of that person in the company.
- Password and Password confirmation will allow you to enter the password for the new account. In an effort to protect you and your data as much as possible we try to have strong passwords in all of the accounts in our system, which is why we only allow password which follow a set of rules:
| The password must contain at least a lower case and an upper case letter, a number and one of the following special characters: '@' or '_' or '-'.
The password must be at least 5 and at most 10 characters long. |
- Regarding Permissions, it will determine if the user has any access to the control panel and it can have one of the following values:
- Standard user: no access to the control panel
- User with account management: access to modify his account settings from the control panel
- Administrator: full access to the control panel
Once you are finished with this form, click on 
[edit] STEP 2: EMAIL ACCOUNT DEFINITION
In this step, you will be able to define the disk quota for the mail account and the name associated to the mail account:
- Quota: The maximum quota for any given mail account will be 2048MB (2GB).When you assign a quota to a mail account, this space will be allocated to the account and will count as used space for the system, even if the mailbox is empty.
- Main email address: you will be asked to choose a main email address associated to the account. You can choose any of the ones that are proposed to the system or enter a new one. Again, this will the main one, you will be able to associate more email addresses to your mail account using aliases.
[edit] STEP 3: RECAP
The recap will show you the account settings as they will be created and you will be asked to validate them:
You will have 2 options:
- If you are happy with the account settings as they are, click on
to go back to the control panel
- If you want to modify the advanced settings for the account (mail forwards, aliases, automatic reply and some of the connection settings) click on
[edit] STEP 4: ADDITIONAL SETTINGS
If you chose the advanced settings options you will see this screen:
Keep reading to know what each option allows you to and once you have finished setting up the account click on 
[edit] Alias
You will be to add aliases to your mail account from this section. An alias allows to add another email address to your email account. In the example, we have created an account with the address test.account@domain.co.uk. If we want that account to receive emails sent to test@domain.co.uk, we will only need to add test as an alias to the account.
[edit] Forwarding
This will allow you redirect all the messages sent to all the email addresses of the account to an external account. You would only need to enter the email address in the box and click on Add.
Please note that if you want the messages to be copied on your package account, you will need to click on Leave a copy on the server or the emails will not be stored on your account.
| If you activate a mail forward to an external account, you will not to be able to set the account as the receipt for email sent to all the undefined email addresses. We have enforced this decision to avoid relaying SPAM through our servers.
You will still be able to set up different alias and a forward for the same email account, but not the catch-all account and a forward. |
[edit] Auto reply
You can use this option if you are will not be able to check your email account or you want to send an automatic message to all incoming emails:
Just check the box on the right hand side of Activate automatic reply and enter the subject and message you want to have automatically sent.
You can also set up the period of time for the auto reply to be activated, by selecting the Delayed Activation option and entering the dates.
[edit] Connection settings
Finally, you will be able to set up the connection parameters:
This will allow you to activate the SSL layer to the mail protocols (SMTP, POP3 and IMAP4) and let you know what port you should be using for the connection.
| Back: [ Control Panel - MAIL ] |
